Cancellation Policy: A notice of at least 24 hours before the session is required for cancellation without charge. Cancellations within less than 24 hours' notice will be charged in full. Rescheduling Policy: Rescheduling a session is allowed with at least 12 hours' notice. Rescheduling is subject to the trainer's availability. Refund Policy: Refunds are not issued after a session has been conducted. If the client is dissatisfied, an additional training session may be offered at no charge. Session Expiry Policy: Prepaid sessions must be used within 3 months from the date of purchase. Unused sessions will expire after that period. Late Attendance Policy: If the client arrives late for a session, the training time will be proportionally reduced. If they are more than 15 minutes late, it will be considered a cancellation, and the full session will be charged. Health and Safety Policy: Clients must complete a health assessment form before starting any program. If a client is found to have a medical condition that could jeopardize their safety during training, medical authorization may be required before proceeding. Commitment Policy: To achieve the best results, clients are expected to attend a minimum of two sessions per week. Failure to meet this commitment may lead to varied results. Communication Policy: Clients can reach out to the trainer via email or text during specified hours. Responses will be provided within 24 business hours. Program Changes Policy: The trainer reserves the right to adjust the training program as needed to achieve the goals agreed upon with the client.